Privacy Policy
Effective Date: January 2025
At Intelligent Travel Solutions, we are dedicated to safeguarding and preserving the privacy of our visitors, customers, and stakeholders. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website https://www.intelligenttravelsolutions.co.uk or use our services.
We are committed to complying with the Data Protection Act 2018, the UK General Data Protection Regulation (UK GDPR), and other relevant legislation.
1. Information We Collect
We may collect, store, and process the following types of personal data:
Personal Identification Information: Name, email address, phone number and address when you enquire about our offerings or contract our services.
Website Usage Information: IP address, browser type, device information, geographical location, referral source, length of visit, and pages viewed.
Marketing and Communication Data: Preferences for receiving marketing materials and communication preferences.
Cookies: Information collected through cookies to enhance user experience.
2. How We Use Your Information
We use your personal data for the following purposes:
To Improve Our Services: Enhancing user experience on our website and refining our services based on customer feedback and data analytics.
Marketing Communications: Sending information about new services, offers, or events that may interest you. You can opt out of marketing communications at any time.
Customer Support: Addressing enquiries, resolving issues, and providing account management.
Legal and Compliance Purposes: Ensuring compliance with legal obligations, fraud prevention, and safeguarding.
3. Legal Basis for Processing Your Data
We process your data based on the following legal grounds:
Contractual Obligations: Necessary for performing or preparing to perform a contract.
Legitimate Interests: To improve our services, communicate with you, and manage business operations.
Consent: Where you have provided explicit consent, such as subscribing to our marketing communications.
Legal Compliance: To meet legal and regulatory requirements.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
Service Providers and Partners: Trusted third parties, such as travel partners and suppliers.
Legal Authorities: When required by law or in connection with ongoing legal proceedings.
We ensure that all third parties adhere to strict data protection standards and use your information only for specified purposes.
COOKIE POLICY
Effective Date: January 2025
At Intelligent Travel Solutions, we use cookies and similar technologies to improve your experience on our website, provide relevant content, and analyse website traffic. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. Cookies help websites remember information about your visit, such as your preferences, login details, and browsing behavior, to enhance user experience and functionality.
2. Types of Cookies We Use
We use the following types of cookies on our website:
Strictly Necessary Cookies: These cookies are essential for the website to function properly. They enable basic functions like navigation, booking processes, and secure access to certain areas of the website. Without these cookies, some services cannot be provided.
Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are most visited or if users encounter errors. This helps us improve the website’s performance and functionality.
Functional Cookies: Functional cookies allow the website to remember your preferences and settings, such as language selection or login details, to provide a more personalised experience.
Targeting/Marketing Cookies: These cookies track your browsing habits to deliver targeted advertising based on your interests. They may also limit the number of times you see an advertisement and help us measure the effectiveness of our marketing campaigns.
Third-Party Cookies: We may use cookies set by third-party services, such as analytics tools (e.g., Google Analytics) or social media platforms, to understand website usage and improve the user experience.
3. Why We Use Cookies
We use cookies to:
- Ensure the website functions properly and securely.
- Provide personalised content and remember your preferences.
- Analyse website performance and improve usability.
- Deliver relevant advertising and measure its effectiveness.
- Enable third-party integrations, such as social media sharing and analytics.
4. Managing Your Cookie Preferences
You can control the use of cookies through the settings in your browser or device. You can:
- Accept or Reject Cookies: Adjust your browser settings to accept or refuse cookies.
- Delete Cookies: Clear stored cookies through your browser settings.
- Block Cookies: Set your browser to block cookies from specific websites or all websites.
Please note that blocking or deleting cookies may impact your experience on our website, and certain functionalities may not work as intended.
For more information on managing cookies, visit [www.aboutcookies.org](https://www.aboutcookies.org) or [www.allaboutcookies.org](https://www.allaboutcookies.org).
5. Third-Party Cookies and Tools
We use third-party services that may place cookies on your device. These include:
- Analytics Tools: Tools like Google Analytics help us understand website traffic and user behaviour.
- Advertising Platforms: Platforms like Google Ads or Facebook Ads may use cookies to show relevant ads based on your browsing habits.
We do not control these cookies. Please review the respective third-party privacy and cookie policies for more information.
6. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, legal obligations, or technological advancements. Any updates will be posted on this page, and significant changes may be communicated to you directly.
7. Contact Us
If you have any questions or concerns about this Cookie Policy or how we use cookies, please contact us:
Email: steve@itravelsolutions.co.uk
Phone: +44 (0)7801 855 277
Address: 45 Church Road, Brighton & Hove, East Sussex, UK. BN3 2BE
By using our website, you consent to the use of cookies as outlined in this policy.